5 / 5 = Exceptional experience, I'm already planning my next visit and telling all my friends.
4 / 5 = Great experience and I'll be back, but a little something was lacking.
3 / 5 = Perfectly good experience, but not exceptional although I may return.
2 / 5 = Not a horrible experience and I wasn't maimed in the process, but nothing entices me to return.
1 / 5 = I won't be back and can't figure out why I came in the first place.
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A heartfelt Thank You to our guests for the consistent 5-star ratings year after year and 100% saying you would stay again. The best compliment you can give is a referral. Our guest review scorecard says it all.