Frequently Asked Questions & Answers
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Non-holiday periods require a 2 night minimum stay. Holiday periods typically require a 3-4 night minimum stay. Please refer to our Rates table for more detail.
We accept Visa and MasterCard. We do not accept American Express.
Check-in is 3:00 PM local time. Check-out is 11:00 AM local time. *Please note during the Christmas/New Year Holiday periods, check-in time is 4:00 PM, and check-out time is 10:00 AM.
Check-in must be by the person named on the reservation and they must present the credit card used to pay for the reservation, along with matching Photo ID.
You’ll receive instructions on where to pick up the keys upon final payment of a booked reservation. Arriving late at night? No worries ? We provide after hours key pick-up through a local security company. Key pick up must be by the person named on the reservation and they must present the credit card used to pay for the reservation, along with matching Photo ID.
We provide fresh linens and towels at the beginning of your stay. No need to bring your own linens and towels. Some of the other items included with your reservation are: blankets with the beds made up and ready for your arrival, Towels consisting of bath towels, hand towels, face cloths, bath mats and kitchen towels, Paper products including facial tissue, toilet tissue and paper towels, Complimentary products including high quality soap, shampoo, conditioner and moisturizer.
We love having little ones visit! A Pack-N-Play sleeper is available. We ask that you bring linens for the pack-n-play sleeper (regular crib sheets will work fine).
We have a HE front load, extra-large 4.0 cu.ft. capacity tub washer and a front load, 7.3 cu. Ft ultra capacity dryer for your convenience. Washing detergent and dryer sheets are provided.
Enjoy blazing fast speeds up to 30 Mbps. Surf on the couch, email from the kitchen, download on the deck(s) – get online from anywhere in the cabin using the dual-band 5GB/2.4GB WiFi.
Yes, the kitchen is fully stocked and we encourage you to cook your own meals unless, of course, cooking isn’t your ideal vacation activity. There are great restaurants to choose from only a 7 minute walk to The Village.
Yes. Come let your stress melt away in a professionally cleaned and maintained Spa (Hot Tub) on the front deck as you watch the sunset over Big Bear Lake and surrounding mountains.
The fireplace is available for use year-round. An initial supply of firewood and a log lighter are provided.
Yes, you’ll find a 4-Burner LP Gas Grill on side deck with lake and mountain views.
4 Seasons Of Fun is a smoke-free cabin. Smoking is permitted only in designated outdoor smoking locations.
Lake access is approximately 400’ from our front door, a 1 minute stroll.
Pets are not allowed.
There is not a daily housekeeping service. However, if you are interested, this can be provided at an additional fee.
Mature, responsible guests 21 years of age and older are welcomed.